Return Policy
At Radar, we do everything we can to make sure you are happy with your purchase. Still not completely satisfied? Don't worry — you can easily return or exchange your order within 30 days of receipt.
Returns conditions
- Items must be unworn, unwashed and undamaged.
- All labels and original packaging must be intact.
- Return requests must be submitted via our returns portal within 30 days of receipt.
✅ Free returns – for regular products
You have 30 days after receiving your order to return products free of charge .
Returns are possible if the product:
- Is unused
- In original condition
- Comes with all labels and is in original packaging
Promotional and discounted items
- Products purchased at a discount or on promotion ( Sale/Outlet ) cannot be returned .
- Are you unsure whether your purchase falls under this? Please contact our customer service.
Partial returns
Have you ordered multiple items, but are you only returning part of the order?
- In case of partial returns, you will only receive a refund for the amount of the returned items.
- Any discounts or bundle deals that are dependent on multiple products may expire.
- Example: If you bought 2 products with "2nd item 50% discount" and you return one of them, the discount will be recalculated.
- Shipping costs paid at time of purchase (if applicable) will not be refunded for partial returns.
Exchange product
Do you want to exchange a product? We will pay the return costs, but the shipping costs are at your own expense. You can always choose a refund or store credit.
Do you have any questions about your return? Please feel free to contact our customer service